Help Center

artfulgames.net Support

Having trouble?

Nothing to worry about, we’re here to help!

Frequently asked

acct_login_issues

To update your login details, go to your account settings and modify either your email/username or password.

acct_multiple

You can stream on multiple devices simultaneously,6 to 12 devices simultaneously, depending on your subscription plan. Please check the subscription plans for specific details.

acct_signup

To create an account, all you need to do is visit our website, enter your email address, choose a secure password, then just follow the instructions to begin using our services.

acct_suspended

If your account is on hold, it's likely due to an issue with your last payment, which could involve your payment method or authorization process. To resolve this and restore your account access, please initiate a live chat with support or contact us via email or phone.

billing_cancel

Certainly! You have the flexibility to cancel your subscription whenever you choose. Here are your options:



Currently, cancellations cannot be processed directly through your account. Your access will continue until the end of your current billing period.

billing_card_issues

Ensure your payment method:


  • Has sufficient funds.
  • Is registered in the same country as your Artful Games account.
  • Is not expired or canceled.
  • Is enabled for international, secure online, and recurring purchases.

Verify your details with your bank or payment provider for necessary security checks. If issues continue:


  • Retry entering payment details in a private/incognito window.
  • Try an alternative payment method.
  • Wait a few hours and try again.
  • Contact your payment provider.

Failed monthly payments do not result in immediate subscription cancellation. We will retry processing payments over the following days.

billing_update

If you need to update your payment details, please initiate a live chat with one of our agents. Alternatively, you can also reach out to us via email or phone. We are here to assist you with any changes to your payment information.

plan_changes

Yes, we sometimes adjust our Premium prices to reflect market changes and ensure we continue providing value to our users.

plan_pricing

Discover a range of subscription plans designed to cater to your specific requirements. Take a look at our website to discover the most up-to-date options and corresponding prices.

plan_switch

To change your current plan, please get in touch with our support team through our live chat, email, or phone. Our dedicated agents will be more than happy to assist you in switching to a different plan that better suits your needs.

general_ads

We ensure uninterrupted content, so yes, you can enjoy viewing without ads.

general_contact
general_devices
  • Devices: Smartphones and tablets running on iOS and Android operating systems
  • Computers: Windows and macOS operating systems
whatis_games

At Artful Games, you have access to a wide range of gaming options that can be enjoyed across various devices. We offer an expansive collection of games to suit your preferences. Enjoy the convenience of seamless gaming experiences as you transition between devices, allowing you to play wherever and whenever you choose.

Need help with something else?

Message our experts